Rethinking the Sales Funnel by Understanding & Mapping Your Customer Journey

Webinar Synopsis

Every customer goes through a journey with your business – from first hearing about it to becoming a loyal supporter. This process has several stages, including awareness, discovering your company, considering their needs and pain points, becoming a customer and eventually recommending you to others. Taking time to map out and optimize these crucial journeys for your customers is paramount to your customer’s experience.

In just 1 hour, you will learn:

• Key points and considerations for sales and marketing that impact your buyer’s journey.
• How and what to create at each stage of the journey
• Considerations to connect the dots across multiple touchpoints